2 February 2010

Reconciling Forces

Jeff Parks, a local Information Architect and user experience consultant, passed along a link to a video he shot to be used to provide some context for a discussion he was having.

Well, that video is so damn good, I wanted to share it with you:

Seek First to Understand from Jeff Parks on Vimeo.

Key takeways:
  • Reconciling forces focus on the people, not the technology
  • Reconciliation leads to win-win situations, compromise leads to lose-lose
  • Reconciliation requires face to face conversations, which in turn requires social skills
Well done, Jeff!

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